10 2d Service Open an account, Multilingual customer support.
10 2d Account Settings - Profile, Security & Verification
Your 10 2d account is the hub for deposits, withdrawals, game history, and personal preferences. Our account settings panel lets you manage your profile details, update payment methods, review transaction history, and configure security options. All settings are accessible from desktop or mobile via your dashboard.
Open an account
Account Settings
- and
- Category
- Live Table / Card
- RTP
- high
We require identity verification before your first withdrawal. This process protects both you and our platform. Once verified, you can deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, and withdraw winnings back to your payment source. Your account ledger tracks every transaction in real time.
10 2d Account Settings: What You Can Control
Our account settings interface on 10 2d is organized into five main sections: Profile, Security, Payment Methods, Transaction History, and Preferences. Your profile section displays your registered name, email, phone number, and account creation date. You can update email and phone number directly; name changes require identity verification. Security settings let you change your password, enable two-factor authentication, and review login history.
Your payment methods section stores all linked e-wallets and bank accounts. DANA, e-wallet, mobile banking, local payment, and online payment users can add or remove e-wallet links. Bank account users manage their virtual account (VA) codes — our system assigns one per banking session. Transaction history displays every deposit, withdrawal, and game outcome tied to your account, sortable by date or amount.
Identity Verification on 10 2d
Verification on our 10 2d platform is required before you withdraw funds. Navigate to the verification section in account settings, upload a clear photo of your government-issued ID (KTP, passport, or driver's license), and confirm your residential address. Our compliance team reviews your documents within a few hours. Once approved, you can request withdrawals without restriction. If rejected, you'll receive a notification explaining the issue and steps to resubmit.
Password and Two-Factor Authentication
We recommend changing your password regularly. Access the security section, enter your current password, and create a new one (minimum 8 characters, mixed case and numbers). Two-factor authentication (2FA) is optional but strongly recommended. Once enabled, you'll receive a code via SMS or email each time you log in from a new device. This adds an extra layer of protection to your account.
Managing Deposits, Withdrawals, and Payment Methods on 10 2d
Deposits on our 10 2d platform are quick and straightforward. From the account dashboard, select the deposit option, choose your payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer), and confirm the amount. E-wallet deposits credit within one to three minutes. Bank transfers via virtual account typically process within one hour. No minimum or maximum amounts are fixed by our platform; your payment provider may have limits.
Adding Payment Methods
To add a new payment method on 10 2d, go to payment settings and select "Add Payment Method." For e-wallets (mobile banking, local payment, online payment, e-wallet, mobile banking), authorize the connection in your app and confirm on our platform. For bank transfers, our system generates a unique virtual account code linked to your 10 2d profile. You can store multiple payment methods; our platform remembers them for future transactions. Users in Jakarta, Surabaya, Bandung, Medan, and Semarang all follow the same process.
Withdrawal Process and Timing
To withdraw on 10 2d, navigate to the withdrawal section, select your payment method, and enter the amount. Your account balance must equal or exceed the withdrawal amount. Once submitted, our system reviews the request for compliance checks. If verification is pending, withdrawal will be held until approval. Approved withdrawals are processed to your payment source — e-wallets typically within a few hours, bank transfers within one business day. During major holidays like Idul Fitri, Idul Adha, or Imlek, bank processing may extend due to closures.
Your 10 2d account is the single source of truth for your funds. Every transaction is logged and auditable.
Checking Transaction History
Our transaction history feature on 10 2d displays all deposits, withdrawals, and game outcomes. Filter by date range, payment method, or transaction type to find specific records. Each entry shows the amount, timestamp, and current status (completed, pending, or failed). If a deposit does not credit or a withdrawal is delayed, you can reference these logs to dispute or investigate the issue with our support team.
-
1
Complete your profileSetup
Log in to 10 2d, go to account settings, and fill in your full name, email, and phone number.
-
2
Add a payment methodPayment
Navigate to payment settings and link your local payment, online payment, e-wallet, mobile banking, or bank account.
-
3
Upload verification documentsVerification
Submit a clear photo of your ID and proof of address. Approval takes a few hours.
-
4
Make your first depositFunding
Go to deposits, select your payment method, and confirm the amount.
-
5
Withdraw your winningsSettlement
Once verified, submit withdrawal requests. Funds process to your payment source within hours to one business day.
Tips for Keeping Your 10 2d Account Secure
Use a strong, unique password for your 10 2d account. Avoid reusing passwords from other sites. If you suspect your account has been compromised, change your password immediately and contact our support team. Enable two-factor authentication for an additional security layer — this prevents unauthorized access even if someone obtains your password.
Keep your registered email and phone number up to date. Our 10 2d platform uses these to send account notifications, including login alerts and withdrawal confirmations. If you change your email, update it in account settings immediately. Your phone number is also used for SMS-based 2FA and account recovery.
Review your transaction history regularly. Check for unfamiliar deposits or withdrawals. Our 10 2d system records all activity, so any unauthorized transaction can be investigated and potentially reversed. If you spot an error, contact support with the transaction ID and details.
Store your verification documents safely outside our platform. While we encrypt and secure your documents, keep copies for your personal records. If you need to update your documents (e.g., ID renewal), you can resubmit through account settings without losing access to your account.
Plan your deposits around major events. Peak activity on 10 2d often aligns with Liga 1 match days and Piala Indonesia tournaments. If you intend to play during these periods, deposit in advance to avoid delays. E-wallet deposits are faster than bank transfers, so choose DANA, e-wallet, mobile banking, or local payment if speed is a priority.
Our services are available only where local law permits. Users are responsible for verifying that their access and use of 10 2d comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.
Related guides
Payment Methods & Withdrawal Deep Dive
DANA deposit and withdrawal
DANA on our 10 2d platform is one of the fastest deposit methods available to users in Indonesia. To deposit via DANA, log in to your 10 2d account, navigate to the deposit section, and select DANA from the payment method list. Enter your desired amount — our system accepts flexible deposit amounts in descriptive ranges from small to large sums, accommodating casual and high-stakes players alike. Confirm the transaction, and you'll be redirected to the DANA app or webpage to authorize the charge. The credit reaches your 10 2d balance typically within one to three minutes. Once confirmed, your balance updates instantly, and you can join any live table or slot game immediately. For withdrawals via DANA, the process is similarly straightforward. Navigate to the withdrawal section, select DANA as your destination, and enter the amount. Our compliance system reviews the request — if your account is verified, the withdrawal is processed quickly. DANA transfers back to your wallet account within a few hours in most cases. During peak periods (evenings, weekends, and around Liga 1 match days), processing may take slightly longer due to higher transaction volume. DANA users appreciate the speed and convenience; our 10 2d platform integrates with DANA's API for seamless transfers. If a DANA transaction fails or does not credit, our support team can investigate within 24 hours by checking transaction logs on both sides.
OVO and GoPay usage
OVO and GoPay are two alternative e-wallet options for 10 2d deposits and withdrawals. Both platforms require account binding — you authorize 10 2d to access your OVO or GoPay wallet through OAuth login. On your first OVO or GoPay deposit, log in to 10 2d, select the e-wallet, and authorize the connection in your app. Our system securely stores this authorization; future deposits require only confirmation of the amount, not re-login. Deposits via OVO and GoPay process within one to five minutes typically. The speed is comparable to DANA. Account balance updates are instant once the e-wallet provider confirms the transfer. For users across Jakarta, Surabaya, Bandung, Medan, and Semarang, OVO and GoPay offer broad merchant coverage, making them reliable choices. Withdrawals to OVO or GoPay are handled identically — select the e-wallet, confirm the amount, and wait for processing. Most OVO and GoPay withdrawals complete within a few hours. If you encounter an error or a withdrawal is stuck in pending status for more than one business day, our support team can escalate the request to the e-wallet provider. OVO and GoPay impose their own transaction limits and fees; check with your e-wallet provider if you have questions about individual transaction caps.
BCA, Mandiri, BRI, BNI virtual account
Bank virtual accounts (VA) on our 10 2d platform are ideal for users who prefer traditional bank transfers. To deposit via bank VA, log in to 10 2d, select "Bank Transfer" or "Virtual Account" from the deposit menu, and choose your bank — BCA, Mandiri, BRI, or BNI. Our system generates a unique VA code assigned to your account. This code remains active for the duration of your deposit session (typically 24 hours). Transfer funds from your bank app to the generated VA code; our reconciliation engine automatically credits your 10 2d balance once the transfer clears. Bank transfers typically process within subject to verification to one hour, depending on the receiving bank's processing time. For withdrawals, you submit a withdrawal request to the same bank account linked to your profile. Our system validates the destination account and processes the transfer back to your bank. Bank withdrawals may take one business day to complete, especially if processed after business hours. During holidays like Idul Fitri, Idul Adha, and Imlek, bank processing is suspended, so withdrawals initiated just before a holiday may clear the following business day. Our 10 2d platform supports QRIS (Quick Response Code Indonesian Standard), which also links to participating banks. QRIS deposits work by scanning a QR code provided in our deposit menu and confirming the transfer in your bank app — processing is similarly fast as direct VA transfers.
Fees, limits and verification
Our 10 2d platform does not charge deposit or withdrawal fees; all fees are handled by your payment provider. DANA, OVO, GoPay, and ShopeePay typically impose no e-wallet transfer fees for standard transactions, though premium or express options may carry fees set by the provider. Bank transfers may incur small administrative charges depending on your issuing bank (BCA, Mandiri, BRI, or BNI). These fees are deducted by the bank, not by 10 2d. Deposit and withdrawal limits on our platform are flexible and depend on your payment provider's limits and your account verification status. Unverified accounts may have lower account preferences as a fraud-prevention measure. Once you complete identity verification (uploading a government-issued ID and proof of address), deposit and withdrawal limits increase significantly. Verification is required before your first withdrawal; our compliance team reviews documents within a few hours. If verification is delayed or rejected, we notify you with specific instructions for resubmission. During peak periods, verification may take slightly longer due to high volume, but standard processing is swift. Our 10 2d system does not charge for verification; the process is part of our regulatory compliance.
Resolving a stalled transaction
If your deposit does not credit to your 10 2d account after the expected processing window, first check your bank or e-wallet statement to confirm the transaction was deducted. If the charge appears on your statement but 10 2d shows no credit, contact our support team with your transaction ID or receipt number. Provide details including the payment method, amount, timestamp, and recipient account (e.g., VA code or merchant ID). Our support team can trace the transaction through payment provider systems and, if the deposit was lost in transit, request a reversal or manual credit. For DANA, OVO, GoPay, and ShopeePay transactions, this process typically resolves within 24–48 hours. For bank transfers, if a deposit is stuck after one business day, check that the VA code was correct and that your transfer succeeded at the bank level. If a withdrawal is delayed or stuck in pending status longer than the stated processing window (a few hours for e-wallets, one business day for banks), contact support with your withdrawal request ID. Our team can check the status and, if the transaction failed on the provider's end, may request a resend or alternative resolution. During major holidays, processing delays are common; plan ahead by requesting withdrawals before holidays begin. If a transaction is lost, fraudulent, or reversed unexpectedly, our support team investigates with full transaction logs to determine the cause and provide remediation.